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Home Store & Apparel Store Sales Associate - Part-Time 

The Sales Associate is responsible for dealing with any and all customer questions about the products and services the company offers. A Sales Associate is expected to be continuously updating their knowledge of the company products, services, and policies.  Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays. 

Requirements: 

  • Previous retail or sales experience 
  • Passionate about communication and interacting with new people regularly 
  • Owning initiative and jumping into new tasks daily 
  • Computer literate; familiarity using POS systems 
  • Extremely personable, positive, and approachable 
  • Enthusiastic attitude in person and over the telephone 
  • Detail orientated and accurate 
  • Comfortable standing for long periods of time; can lift up to 50 pounds 
  • Be comfortable working shifts alone 
  • Ability to work a flexible work schedule, including nights, weekends, and holidays is required 
  • Open to supporting clothing store, home store and warehouse based on the needs of the business 

Responsibilities: 

  • Promptly greet customers as they enter the store 
  • Ask probing questions to better understand the customers' needs 
  • Demonstrate selling behaviors by recommending, selecting and helping locate merchandise for customers 
  • Take initiative to learn and leverage all product knowledge resources (internal & external) to build confidence among self and team members 
  • Cross-sell and encourage beneficial product add-ons 
  • Promote current sales, promotions, coupon deals, etc. 
  • Operate POS, receive/process cash, check and credit card payments 
  • Ask every customer for name and email during the checkout process, enter the customer's name and email into “Shopify customer database” 
  • Complete each transaction in a quick and efficient manner 
  • Handle customer complains in a calm and professional manner 
  • Report anything unusual, or any major incidents, to management 
  • Prep & price merchandise for display 
  • Merchandise and restock product 
  • Help organize back stock and perform inventory counts 
  • Maintain an orderly appearance throughout the sales floor 
  • Be enthusiastic and informative about all products 
  • Share with all customers design service options 
  • Help create a positive environment in which to shop and buy 
  • Take direction from and report to assigned supervisor 
  • Work as a team to drive revenue through increasing units sold per transaction